She was extremely committed to making sure that our invitations were exactly as we wanted them to be and spent hours with us brainstorming and figuring out what we wanted. She responded promptly to our questions/comments/concerns, and was patient while working with us through 3 venue changes. Her quality is top notch! She is very detail oriented and will ensure that every invitation looks exactly as it should. Turn around time is as fast as possible given how labor intensive a process letterpress is.